Shipping& Return
We hope that every clients will be very satisfied with their hair, no return or refund. However,we understand that there will be those unique circumstances in which an order needs to be returned or exchanged. So when you get your package, please check it as fast as possible.
about retrun shipping , if our problem we afford return shipping ,not our problem buyer afford shipping
see below pls
Within 7 days,accepting refund or exchange within original state, please note our special restrictions section as follows:
Within 7-30 days,only accept exchange within original state, while you need to charge the shipping cost by yourself.hope you could understand.
If item is used,unless damaged or defective by buyer, can not be exchanged
Notice
1. P.O Box & APO &FBO & Military base address not available. please offer full clear address when order.
2. Payment by echeck or under review, shipment will be arranged same business days when payment arrival,
3. Write a lower and small value than true value on the waybill to help different country customer to avoid the duty and tax, if you know how much exactly be good for you, please leave a message with order, we will do as required.
4. Send out order with wesbite shipping address which you left to us instead of Paypal address, if change the delivery address after shipped out, different country may charge different fee by DHL, please check and confirmed before or after payment, and notice us within 20mins if any question,
5. Dont authorize the delivery without signature,as DHL offer door to door service, this action need receiver take all the risk of the package, might be miss, stolen, or damage by some eles.
6. Over one weeks not received, please contact us and local dhl,we will help you to solve it together, over one month not received and contact us or DHL, its hard to remind of the situation before one month by your local dhl, and hard to get solution from them.
In order to make sure package safety, your signature is required for all of our orders to be delivered, thanks for your outstanding in advance.